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Shasta College
  • Position Number: 4180470
  • Location: Redding, CA
  • Position Type: Computer and Information Technology
Description of Basic Functions and Responsibilities


The Shasta-Tehama-Trinity Joint Community College District (Shasta College) sits at the northern end of the Sacramento Valley, surrounded by mountains to the north, east, and west. The area provides a wide array of outdoor amenities and activities with miles of hiking and biking trails, national parks, two lakes, and the Sacramento River. The main campus is located in the city of Redding, population 90,000. The area is characterized by excellent schools with high graduation rates, low traffic, and low housing prices (Zillow average $393,000 vs. California state average of $770,000).

Shasta College is committed to providing its diverse student population with equitable education outcomes, contributing to the social, cultural, intellectual, and economic development of our communities. The college has been recognized as a leader in developing and implementing innovative education programs to increase student success, including accelerated pathways for high school students to achieve a bachelor's degree and for returning students to complete their Associate and Bachelor's degrees. Shasta College enrolls more than 11,000 students annually and provides educational services to students with a wide range of skills and abilities.

Our ideal candidate is motivated to join a campus community prioritizing the success of our racially and socio-economically diverse staff and student population. Providing equitable outcomes so all members of our community may enjoy safe, healthy, and vibrant educational and employment environments is critical to our success.

Administrator positions in the California Community College system offer a unique opportunity to contribute to the empowerment of our students seeking to improve their lives and communities. Our administrators manage a wide range of programs and lead faculty and staff in engaging our diverse employee and student populations, facilitating equitable outcomes for all through the management of our various employment and academic programs. As an administrator at Shasta College, you will join a vibrant community of professionals working collaboratively to provide a positive, healthy educational environment where our students experience diverse academic and cultural perspectives. A career at Shasta College offers a highly rewarding and enriching employment experience.

The Cybersecurity Systems Engineer designs, implements, and supports the security and infrastructure of systems, servers, peripherals, and network devices. The Cybersecurity Systems Engineer also analyzes, plans, designs, implements, maintains, troubleshoots and enhances large complex systems and networks security systems, processes, and policies (including but not limited to server virtualization, LANs, WANs, wireless technologies, and the physical and logical components that integrate these systems together as an enterprise networking backbone).

Incumbents serve as a senior technical architect and systems integrator for large complex systems or networks and is responsible for engineering and supporting standardized solutions that are reliable, scalable, manageable, secure and accessible.

Employees in this classification monitor the work outcomes of other engineer and technical staff. This position serves as the lead technical person in a work unit and provides consultation to other IT job classifications. Employees in this classification work with limited supervision within a framework of standard policies and procedures.

CLASSIFICATION: Range 20 on the Administrative Confidential Salary Schedule, 40 hours per week, 12 months per year. Work assignment hours are 8:00 a.m. - 5:00p.m., Monday through Friday.

SUPERVISOR: Director of Network Infrastructure and Security or designee

BENEFITS: Holiday, vacation and sick time will be provided. Our competitive benefits package includes medical, dental, and vision insurance provided at a share of cost on a pretax basis and an employee assistance program (EAP). This is a Classified Administrator position with a default CalPERS retirement.

Employees have the option to contribute to:
  • Health Savings Account (HSA)
  • 403(b) and 457 Retirement Plans
  • Section 125 Plan including Flexible Spending Accounts (FSA) and Dependent Day Care Accounts

In addition, employees have the option to purchase:
  • Disability Income Insurance
  • Cancer Insurance
  • Life Insurance
  • Accident Only Insurance
  • Critical Illness Insurance

For more information regarding Employment and Benefit Policies, please view the Administrative Agreement - Appendix A.

Typical Duties, Knowledge and Ability
Essential Functions:
Examples of typical duties are descriptive and not restrictive in nature.
  • Assist in the creation of security policies and procedures.
  • Assist with ensuring security policies are applied correctly and meet current requirements.
  • Assist in the creation of security training.
  • Manage and maintain the District's network authentication systems for wired and wireless network access.
  • Manage security policies on firewalls.
  • Manage and maintain the District's security event and information system (SEIM).
  • Manage and maintain the District's data loss prevention software.
  • Manage security policies in Microsoft 365 environment.
  • Manage e-mail security system and policies.
  • Manage security polices for servers and ensure those policies are applied appropriately and meet current requirements.
  • Work with all areas of the IT department to ensure appropriate security policies are implemented.
  • Respond to any cyber incidents or events that occur in accordance with the District's incident response plan.
  • Design, plan, test, implement, and document complex security enhancements and additions to the network infrastructure.
  • Contribute to the design and implementation of the District user directory services.
  • Provide high level support of the District's technology infrastructure including but not limited to firewalls, backup, and disaster recovery systems.
  • Perform security upgrades on the District's critical IT infrastructure.
  • Recommend and implement security policies, protocols, and practices and provide training and guidance to staff.
  • Provide guidance, leadership and mentoring to Systems Engineers and other IT staff.
  • Support and develop the technical expertise needed to meet long-term business needs.
  • Coordinate projects and work activities between operations, applications and systems staff.
  • Implement system software/hardware standards, upgrade procedures, and maintenance activities to meet reliability, security, and accessibility standards and expectations for network systems and servers.
  • Develop system, hardware, and cost requirements and proposed time frames.
  • Troubleshoot network hardware and operating problems, including but not limited to connectivity, internet access, e-mail and servers.
  • Develop and maintain complete and accurate records pertaining to hardware, software, system, and network configurations, changes, outages, and improvement plans.
  • Compile data and perform analysis as directed.
  • Maintain currency with advances in security standards and best practices and recommend new technologies and/or upgrades to current technologies to improve security.
  • Work collaboratively and cooperatively with all levels of faculty, staff, and student workers.
  • Monitor the work outcomes of other technical support staff and provide performance feedback to supervisors.
  • Provide assistance and counsel to faculty and staff pertaining to their computing needs.
  • Maintain inventory and related records of network and server hardware, software and licensing.
  • Maintain logs and records of work performed.
  • Participate in establishing and updating network computing standards, policies, procedures, and use guidelines.
  • Perform other related duties similar to the above in scope and function as required.
Knowledge of:
  • Current NIST and CISO standards.
  • Incident response best practices.
  • Microsoft Active Directory and Azure Active Directory.
  • Operating principles and characteristics of LAN/WAN, telecommunications, WiFi, client server environments, and personal computing hardware utilized by the District.
  • Current server virtualization, network switching and routing, firewalls, data backup and recovery solutions, cloud computing resources, VoIP systems, business software applications (e.g. Office 365), and related systems used by the District.
  • Troubleshooting tools for computing hardware and servers, and network equipment including but not limited to switches, routers, and firewalls.
  • Advanced level knowledge of desktop and server operating systems including Windows and Linux.
  • Methods and procedures of standardizing, securing, maintaining, and operating computing hardware and peripheral equipment in an enterprise environment.
  • Software License compliance laws and methods.
  • Security and business continuity (disaster recovery and backup) planning and execution.
  • Troubleshooting, diagnostic techniques, procedures, equipment and tools used in computing hardware and peripheral repair.
  • Technology documentation and presentation techniques.
  • Project management methods and techniques.
  • Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college staff and students.
Ability to:
  • Apply current NIST and CISO standards to current operations.
  • Respond to incidents and events.
  • Plan, schedule and perform complex maintenance and upgrades to critical infrastructure.
  • Maintain current knowledge of technical advances in all areas of responsibility.
  • Prepare clear, concise, and accurate system documentation and reports.
  • Establish and maintain cooperative and effective working relationships with others, including those from diverse academic socioeconomic, cultural, ethnic, and ability backgrounds.
  • Analyze networking systems and problems, modify current standards, and develop new solutions to address changing conditions.
  • Analyze network and telecommunication system requirements and select appropriate hardware and software solutions.
  • Work independently and exercise sound judgment while meeting schedules and timelines.
  • Effectively communicate, orally and in writing.
  • Demonstrate interpersonal skills using tact, patience, and courtesy.
  • Understand and carry out oral and written directions.
  • Monitor the work outcomes of other technical support employees and provide constructive feedback.
  • Demonstrated sensitivity to, and understanding of, the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students, as well as staff members and students with physical and/or learning disabilities.

Education Required:
  • Associates degree with coursework in cybersecurity, computer and network systems and technologies, computer science, computer engineering, information technology, or an equivalent combination of education and experience.
Education Preferred:
  • Bachelor's degree in a Cybersecurity, Computer Science, or Information Technology related discipline. Relevant industry certifications and training preferred.
Experience Required:
  • Demonstrated sensitivity to, and understanding of, the diverse academic, socioeconomic, cultural, and ethnic backgrounds of staff and students, as well as staff members and students with physical and/or learning disabilities.
Experience Preferred:
  • Five years of professional experience with progressively increasing responsibilities and technical expertise in an Information Technology related field.
Other Preferred Qualifications:
  • Relevant industry certifications and training (e.g. Cisco Certified Networking Associate, CCNA).

Additional Information

To be considered a candidate for an Administrative position, the applicant must submit ALL of the following materials:
  • Online Application with the following materials attached:
  • Cover letter addressing criteria listed in the position announcement
  • Current resume and/or placement file
  • College transcripts (unofficial will be accepted at the time of application)

Attention Applicants:
  • After application has been submitted, all application materials will be screened.
  • Internal candidates must also submit all required materials to be considered.
  • Candidate evaluations will not be considered.
  • Reference letters from any member of the Hiring Committee or Board Members will not be considered.
  • Interviews will be by invitation only.
  • Interviews may be by Zoom.
  • The District does not reimburse for new hire moving expenses.

New Administrative Appointments will be placed at the step 1 on the Administrative Salary Schedule and will graduate to the next step on July 1st of the following year if they have rendered 6 months of satisfactory service, with subsequent steps annually thereafter to a maximum fifth step.

Salary placement would only be negotiable if the candidate held the same position with another community college and step 2 or 3 would be the maximum considered depending on the number of years of service.
The Shasta-Tehama-Trinity Joint Community College District ("Shasta College") does not discriminate against any person on the basis of race, color, national origin, sex, religious preference, age, disability (physical and mental), pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy or childbirth), gender identity, sexual orientation, genetics, military or veteran status or any other characteristic protected by applicable law in admission and access to, or treatment in employment, educational programs or activities at any of its campuses. Shasta College also prohibits harassment on any of these bases, including sexual harassment, as well as sexual assault, domestic violence, dating violence, and stalking.

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